How to shop
Do you
Charge for Delivery?
Delivery is a flat rate $4.50 per order anywhere in Australia.
How will my order be shipped?
Australia
Post is our preferred method, most orders will be received within 4 working
days Click Here
There was a problem with my
order. Who can I talk to?
If there was a problem with your order, we want to know. Please email us
admin@smoke-alarm.com.au
or visit contact
us for more details.
What forms of payment do you
accept?
During
the order process you will be given a chance to choose Visa, MasterCard,
American Express,. We only charge in
Australian dollars only.
Is it safe to use my credit card
online?
Yes. Our secure servers protect any personal information you care to share
with us, including your name, credit card number and address.
How do I know that my order was
received?
You should receive confirmation of you order by email within one hour of placing
your order.
Can I make changes to my order
after it's been submitted?
Yes. contact us and we can remedy any problems
What is your return policy?
Smoke-Alarms.com.au wants you to be satisfied with your purchase. If you're not, please
return your order, with a copy of the receipt, anytime within 30 days of
purchase.
Please
follow the
Returns
Procedure
What kind of warranty do you
have for your Alarms and Batteries?
All our
products carry a 12 Month replacement warranty. What does this mean? We won't
waste your time repairing your product. We will replace it.
*Excludes damage caused by external forces or misuse. Our Ultralife 10
Year smoke alarm batteries have a 10 year warranty when use with ionisation
alarm only (not Photoelectric)
Will you share my personal
information with anyone else?
No. Any information sent to us will stay with us. For more information about
how we use your personal information, see our
privacy
policy.
Are your prices in Australian
dollars?
Yes, all prices listed on our site are in Australian dollars and include GST.
